In the digital era, businesses strive to enhance online presence, optimize operations, and deliver unparalleled user experiences. A prime example is the collaboration between Mars Inc., Commercetools, and Valtech (source). Their combined efforts transformed Mars' digital commerce platform, setting a benchmark for others to follow. If you haven't followed the news lately, this is one worth reading up on 😊
Mars Inc., renowned for its confectionery products, embraced the digital tide. Partnering with Commercetools and Valtech, they shifted to a Direct-to-Consumer (D2C) model, reshaping their entire customer journey. The outcome? A unified commerce platform offering tailored shopping experiences. A PwC report reinforces this approach, noting that 73% of consumers emphasize customer experience as a pivotal factor in purchasing decisions.
Mars' transformation is not just a success story; it's a reflection of a broader industry trend. According to Gartner's 2021 study on composable DXP, organizations that embrace an intelligent, composable approach in their tech stack are poised to outpace competitors by 80% in the coming year. Mars' collaboration with Commercetools and Valtech exemplifies this forward-thinking approach, showcasing the tangible benefits of digital transformation.
However, the journey doesn't end with the adoption of new technologies. The real challenge lies in harnessing these tools effectively. That's where Perfection stands out:
Get in touch today and book a demo to learn how Perfection can add value to your digital transformation project.